Blue Tree Technology®
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Managed IT plans

Blue Tree Compass is the managed IT service from Blue Tree Technology®. This page shows what each plan does for your team and what it includes. Choose a plan in the estimator to see a monthly price for your number of users.

Support is available Monday to Friday, 8 AM to 6 PM Central, excluding holidays. During those business hours, a critical ticket has a response target under 2 hours. Every other ticket has a response target under 8 business hours.

Proactive management and alerts run 24 hours a day. People answer tickets during the support window above.

Schedule Your FREE 15-Minute Discovery Call

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Compare Compass plans

Each plan tile shows the outcomes and the support you can expect. Choose Details to see everything included, then choose a plan in the estimator below to see a monthly price.

Pricing at a glance

Starting monthly prices from the same price list as the estimator.

  • Compass Flex

    1 to 10 users

    Starts at $517.44 a month

    $124.22 per user a month at 10 users

    Minimum of 4 users · Minimum monthly price $517.44

  • Compass Core

    1 to 100 users

    Starts at $670.72 a month

    $134.17 per user a month at 100 users

    Minimum of 3 users · Minimum monthly price $500

  • 1 Windows computer per user
  • 1 primary site
  • 36-month term

Servers, Macs, tablets, mobile devices, additional sites, add-ons, Office 365 & GSuite licenses and onboarding are not included.

Prices as of November 2, 2026. We confirm your exact price on a discovery call.

Compass Flex

For small teams under 10 users, with no compliance need.

What you get

  • Best-in-class cyber protection
  • Office 365 & GSuite backed up
  • Quick response
  • Fast ticket resolution

Support you can expect

  • Remote support is included, so most problems get fixed without waiting for a visit
  • On-site support is included in the Kansas City metro when a problem needs hands-on help
  • An easy way to review and audit your tickets in our support portal, from request to resolution
  • Our help desk is staffed Mon–Fri 8 AM–6 PM Central, except holidays, with critical response under 2 hours and other tickets under 8 business hours
  • Support hours included every month: 5 for up to 5 users, 10 for 6 to 10 users
  • Your team can change as you grow, with 3 seat changes a month

Designed for 10 or fewer employees.

Compass Flex

What's included

Support

  • Remote support
  • On-site support, Kansas City metro
  • Mon–Fri 8 AM–6 PM Central, except holidays
  • Help desk and support portal
  • Critical response under 2 hours
  • Other tickets under 8 business hours
  • Up to 5 users: 5 included support hours a month
  • 6 to 10 users: 10 included support hours a month
  • 3 seat changes a month

Protection

  • Password manager
  • Email security: malicious, spam, graymail
  • Office 365 & GSuite cloud data backup
  • Office 365 & GSuite real-time account monitoring
  • Office 365 & GSuite remediation, including identity posture
  • Phishing simulations and reporting
  • Dark web monitoring
  • Browser management

Devices

  • 24/7 monitoring and alerts
  • Patch management
  • Endpoint protection
  • Endpoint Managed Detection Response (MDR)
  • Endpoint Detection Response (EDR)
  • Endpoint Security Posture Management (ESPM)
  • Elevation control
  • Desktop multi-factor authentication
  • Desktop SIEM

Strategy

  • IT roadmap and planning
  • Alignment meetings, annual or as needed
  • Asset & Inventory Management Reports
  • Email deliverability, one sending domain
  • Vendor management
  • Software license audit
  • Cybersecurity awareness training
  • End-user training
  • Technology adoption sessions

Artificial Intelligence (AI)

  • Basic AI guidance
  • More to come

Compass Core

For teams of any size.

What you get

  • Best-in-class cyber protection
  • Office 365 & GSuite backed up
  • Quick response
  • Fast ticket resolution
  • VPN protection, great for a mobile workforce

Support you can expect

  • Remote support is included, so most problems get fixed without waiting for a visit
  • On-site support is included in the Kansas City metro when a problem needs hands-on help
  • An easy way to review and audit your tickets in our support portal, from request to resolution
  • Our help desk is staffed Mon–Fri 8 AM–6 PM Central, except holidays, with critical response under 2 hours and other tickets under 8 business hours
  • Ask for help as often as you need, with no monthly cap on support hours
  • Keep improving as you grow, with one small project a month and 3 seat changes a month

Have fewer than 10 users? We have plans for you, see the FAQ below

Compass Core

What's included

Support

  • Remote support
  • On-site support, Kansas City metro
  • Mon–Fri 8 AM–6 PM Central, except holidays
  • Help desk and support portal
  • Critical response under 2 hours
  • Other tickets under 8 business hours
  • No monthly cap on support hours
  • 3 seat changes a month
  • One small project a month

Protection

  • Password manager
  • Email security: malicious, spam, graymail
  • Office 365 & GSuite cloud data backup
  • Office 365 & GSuite real-time account monitoring
  • Office 365 & GSuite remediation, including identity posture
  • Phishing simulations and reporting
  • Dark web monitoring
  • Browser management
  • Always-on VPN for computers and phones
  • Website filtering

Devices

  • 24/7 monitoring and alerts
  • Patch management
  • Endpoint protection
  • Endpoint Managed Detection Response (MDR)
  • Endpoint Detection Response (EDR)
  • Endpoint Security Posture Management (ESPM)
  • Elevation control
  • Desktop multi-factor authentication
  • Desktop SIEM

Strategy

  • IT roadmap and planning
  • Alignment meetings
  • Asset & Inventory Management Reports
  • Email deliverability, one sending domain
  • Vendor management
  • Software license audit
  • Cybersecurity awareness training
  • End-user training
  • Technology adoption sessions

Artificial Intelligence (AI)

  • Basic AI guidance
  • More to come
Optional add-ons

These are optional on every plan.

  • Server ManagementWe support the servers your business runs, including routine care and updates.
  • Workstation BackupWe support backup for the computers your people use.
  • Server BackupWe support backup for your servers.
  • Managed Onsite Backup Continuity & Disaster Recovery (BCDR)We support onsite backup continuity and disaster recovery at your location.
  • Mobile Device Management (MDM)We support management of company phones and tablets.
  • Mobile App Management (MAM)We support management of the work apps on those devices.
  • Co-Managed ITWe support your in-house IT contact and share the day-to-day work.
  • AI Foundation WorkshopA workshop to get started with artificial intelligence.

Estimate your monthly price

1. Choose a plan

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Choose Compass Flex or Compass Core to see your estimate.

Plus onboarding. This is an estimate; we confirm your exact price on a discovery call.

* All plans are subject to change without notice.

* Some services are not activated unless requested by client.

Straight from our service desk

Live Service Performance

Our service metrics come directly from our ticketing system and refresh automatically throughout the day.

Last updated Nov 3, 2026, 10:40 AM CST

  • 21

    Minutes

    Average Response Time

    Last 30 days

  • 61

    Minutes

    Average Resolution Time

    Last 30 days

  • 47

    Security Incidents Resolved

    Last 30 days

  • 99.2%

    Customer Satisfaction

    Past 12 months

Over the last 30 days, our average response time was 21 minutes and average resolution time was 61 minutes, and we resolved 47 security incidents. Customer satisfaction over the past 12 months is 99.2%. As of November 3, 2026, 10:40 AM CST.

Real people. Real support.

These response and resolution times reflect the work of our service team. Our response times measure how quickly a person responds to your request. Automated acknowledgments and AI replies don’t count. At Blue Tree Technology®, we embrace technology and AI while keeping the human touch at the heart of your support.

Blue Tree Technology® is in the process of earning the GTIA Cybersecurity Trustmark

We are on the path to the GTIA Cybersecurity Trustmark

Your IT provider holds administrator access to your computers, email and files, so its own security is part of yours. The GTIA Cybersecurity Trustmark is an independent assessment built for IT service providers: an outside assessor, accredited by CREST, checks 177 safeguards based on the CIS Critical Security Controls. We are in the process of earning it, and we will publish the date here when it is awarded. If you are choosing a provider, ask every one of them whether they have it.

Why the Trustmark matters when you buy IT

2001

Founded

300+ businesses served since 2001, about 70 on managed service agreements today

1000+

Endpoints Managed

Our Kansas City IT Services

At Blue Tree Technology®, we offer a wide range of IT services designed to keep your business running smoothly, securely, and efficiently. Whether you need proactive managed IT, robust cybersecurity, or compliance solutions, our team is here to support every aspect of your technology infrastructure.

Business Video Surveillance Systems icon

Business Video Surveillance Systems

Protect your business premises with advanced video surveillance solutions. Our systems offer real-time monitoring and secure video storage, ensuring safety and providing peace of mind for you and your employees.
Video Surveillance Systems →
Cloud Services icon

Cloud Services

Enable flexible, scalable, and secure cloud solutions for your business. Our cloud services support efficient data management, remote accessibility, and seamless collaboration to enhance your team's productivity.
Cloud Services →
Cybersecurity Services icon

Cybersecurity Services

Safeguard your systems and data with our comprehensive cybersecurity services. We protect against evolving cyber threats with advanced tools and strategies, including threat detection, prevention, and incident response.
Cybersecurity Services →
Data Backup & Recovery Services icon

Data Backup & Recovery Services

Microsoft 365 and Google Workspace backup are included in plans, run daily, and use seven-year standard retention. All backups are online and use third-party tooling. Desktop, server and BCDR backups are paid add-ons with one-year default retention. Disaster recovery planning is included.
Data Backup & Recovery Services →
Disaster Recovery Planning icon

Disaster Recovery Planning

Prepare your business for unexpected events with disaster recovery planning, which is included in plans. Our solutions support recovery and continuity so your team can prepare to resume operations. Desktop, server and BCDR backups are paid add-ons with one-year default retention.

Disaster Recovery Planning →
IT Compliance Services icon

IT Compliance Services

We help you prepare for SOC 2, HIPAA, and PCI DSS. Our IT compliance services include assessments, planning, and implementation that help you prepare for those standards and protect sensitive data.

IT Compliance Services →
IT Help Desk icon

IT Help Desk

Resolve IT issues quickly and effectively with our dedicated IT Help Desk. Our responsive team is available to address technical issues and support your staff, keeping your operations smooth and productive.

Kansas City IT Help Desk →
Managed IT Services icon

Managed IT Services

Optimize and protect your IT infrastructure with our proactive managed IT services. We provide 24/7 monitoring, with maintenance and help desk support based on your selected plan.

Managed IT Services →
Outsourced IT Support icon

Outsourced IT Support 

Streamline your operations with outsourced IT support, giving your business access to expert resources without the need for a full-time, in-house IT team. Our experienced team handles everything from troubleshooting to strategic IT planning.

Outsourced IT Support →
Microsoft 365 Services icon

Microsoft 365 Services

Maximize productivity and collaboration with customized Microsoft 365 solutions. We handle setup, integration, and management to provide your team with reliable tools, including Word, Excel, Teams, and more.

Microsoft 365 Services →
Printer & Office Machine Services icon

Printer & Office Machine Services

Ensure the smooth operation of essential office equipment, including printers, copiers, and scanners. Our printer and office machine support services keep your devices running efficiently and reduce potential workflow disruptions.

Ask about printer support →
UniFi Networks & Security icon

UniFi Networks & Security

Design, installation, and management of UniFi switches, firewalls, and Protect security cameras for Kansas City businesses, with one dashboard and one local team.

UniFi Networks & Security →
VoIP Phone Systems icon

VoIP Phone Systems

Improve communication within your team and with clients through our reliable VoIP phone systems. We provide scalable solutions that support remote work, enhance call quality, and reduce costs compared to traditional phone systems.

VoIP Phone Systems →
Co-Managed IT Services icon

Co-Managed IT Services

Collaborate with our IT experts to co-manage your IT environment. Our co-managed IT services add specialized resources and support to your in-house team, ensuring your IT infrastructure is secure, efficient, and aligned with your business goals.

Co-Managed IT Services →

Kansas City Managed IT Pricing FAQs

What does a Compass plan cover?

A Compass plan includes remote support and on-site support in the Kansas City metro, a help desk and support portal, protection, device care, and IT strategy. Compass Flex and Compass Core both include Asset & Inventory Management Reports. Proactive management and alerts run 24 hours a day. People answer tickets during the support window.

Do you support larger teams?

Yes. Compass supports teams of every size, from a few users to large teams with compliance needs. Book a discovery call and we'll price your exact number of users.

What if I have fewer than 10 users?

Yes, we support teams of every size, including clients with fewer than 5 users. To give every client the same level of quality, we do have a minimum monthly spend, so a small team may pay more per user than the starting price shown above. Book a free 15-minute discovery call and we will walk through the plan that fits your team.

How do the starting monthly prices work?

The estimator shows a starting monthly price for the plan you choose and your number of users, plus onboarding. Your total depends on your number of users. For a team with fewer than 10 users, see What if I have fewer than 10 users? After you sign an agreement, your billing starts on the 1st of the following month.

Do you have a guarantee?

Yes. We have a try-us-before-you-commit guarantee. New clients can cancel for any reason during their first 6 months. IT is a serious decision, and you should work with a provider you love working with.

What is the difference between Compass Flex and Compass Core?

Compass Flex is for small teams under 10 users, with no compliance need. Up to 5 users: 5 included support hours a month. 6 to 10 users: 10 included support hours a month. Compass Core is the fuller plan. It adds an always-on VPN for computers and phones and one small project a month. Compass Core has no monthly cap on support hours.

What are your response times?

Support is available Monday to Friday, 8 AM to 6 PM Central, excluding holidays. During those business hours, a critical ticket has a response target under 2 hours. Every other ticket has a response target under 8 business hours. To see where we rank today, check out our live service performance numbers.

What are the optional add-ons?

These optional services can be added to either plan: Server Management, Workstation Backup, Server Backup, Managed Onsite Backup Continuity & Disaster Recovery (BCDR), Mobile Device Management (MDM), Mobile App Management (MAM), Co-Managed IT, and AI Foundation Workshop. Ask about them on a free 15-minute discovery call.

We already have an IT person. Will a Compass plan fit?

If you already have an IT person, Co-Managed IT is an option. We support your in-house IT contact and share the day-to-day work.

How do we get started?

Book a free 15-minute discovery call. We will talk through your team size and which Compass plan fits. Book Your Call.

Empower Your Kansas City Business with Managed IT Services from Blue Tree Technology®

At Blue Tree Technology®, we are committed to providing Kansas City businesses with reliable, proactive managed IT services that drive efficiency, security, and compliance. Let our team handle your IT needs so you can focus on what matters most: growing your business.

Get In Touch

Blue Tree Technology®
1827 NW Vivion Road
Riverside, MO 64150

Email: [email protected]

Sales: 816-256-2595

Support: 816-994-8282

Blue Tree Technology®

Schedule A FREE 15-Minute Discovery Call

Talk To An Expert Now → 816-256-2595

Stop wasting time with IT that doesn't work. In 15 minutes, we'll show you how we can eliminate your IT headaches, tighten your security, and get your systems running like clockwork so you can get back to business.

Book Your Call →