The 3 Biggest Problems Kansas City CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need us to tell you how frustrating that is.

Our research shows that most successful Kansas City CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

Fill Out This Form To Reserve Your 2 Hours Of FREE Support

Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

To Reserve Your FREE Support Fill Out The Form On This Page or Call Us at 816-256-2595

Are You Ready For Better IT Support?

Then call us at 816-256-2595 or fill out the form on this page to schedule a 10-minute Discovery Call.

Schedule a Discovery Call Today

"Blue Tree has listened to our particular IT needs, learned how we do business, and they are great at communicating in laymen's terms, so we can feel informed and make the best decisions for our company. We have a single resource to integrate our IT needs, email, shared files for the company, and someone to call that we trust to discuss security management that is right for our company. Blue Tree is our go to for all questions relating to these topics. They have also been a great source for purchasing computers, etc, as they know the operating systems we use and are able to direct us to the best products for our needs at the best cost. If someone is on the fence, and has struggled with anything I have listed above, it will be the best move they can make…the cost will be worth the investment."

Shannon S

Interior Design

"I like responsiveness. Blue Tree Technology does a nice job of communicating with us to let us know where they are in the process of fixing things. They communicate what the technicians have found and what they are going to do to fix it. They are very transparent in what needs to be done and why. I like that. I truly feel like they have our best interests in mind. Whether it comes to security, technology or software they are there to give us choices and recommendations as to what they think is good for our company. I think they really do a good job of a need of discovery and don't offer things that you don't necessarily need."

Nikki B

Property Management

"I view the Blue Tree team as trusted partners who look out for our best interest. They stay informed about threats, best practices and strategy, and advise us accordingly. This saves us time and money, helps us do our jobs better and reduces our risk."

Mary D

Manufacturing

"The single biggest benefit of working with Blue Tree Technology has been them leading us over time to fix our "patched-together" network and help us to implement better policies and procedures to get the best functioning IT infrastructure moving forward. It has been my experience, that my concerns are addressed, my questions are answered, and I have always been treated with respect, especially when my knowledge of the issue is less than adequate."

Jennifer P

Non Profit

"For us a single benefit of working with Blue Tree Technology has been "Peace of mind. Knowing that things are protected and if there are any issues, they are resolved quickly and efficiently. It's nice to have someone local that can be onsite if need be."

Mike L

Food Services

"I love the peace of knowing that the IT issues are now someone else's problem. I have stopped worrying about taking care of computer problems myself. I let the team of Blue Tree Technology handle everything. Plus, I'm hoping that our security protocols will protect us from hackers and malware; so far so good. I listen to the webinars that Sophos (and Blue Tree) provide to customers to help me stay informed about possible upcoming threats so that I can pass info along to my team. I have them terrified to click on anything. With this knowledge, we have been able to catch numerous potential threats by picking up the phone and contacting people when we are suspicious. Many construction companies we work with have had email hacker issues. This is the first and only IT firm that we have worked with. The Blue Tree staff has provided excellent service for us. Blue Tree quickly responds to our requests and has handled every issue, even when the issue is with our internet provider. Plus, we have had zero issues with hackers and ransomware to date. I love knowing that we also have offsite backups if ever needed."

Lisa K

Electrical Contractor

"What do you feel we do better than other IT firms you may have worked with in the past? "a. Proactive communication; b. Responding to requests and issues; and c. Consulting with clients' best interest in mind and not just focused on making your company money. Do not make an uninformed decision and don't be on the fence about IT. Spend time talking with Blue Tree work through some issues and thought processes with them. If you do this once or twice you should not have any doubts about their ability to help. The hardest part about integrating with an IT provider is getting rid of the old one. Do not underestimate the amount of time that is needed here."

Caleb S

Financial Sector

"By partnering with Blue Tree Technology, we have been able to focus our time and effort on building our medical practice and serving our patients, not dealing with our IT needs. The people at Blue Tree Technology make all the difference in the world to us! Our partnership with them was like adding a new group of amazing people to our family, and that we are actually enjoying working with them! Do not hesitate to partner with Blue Tree Technology. They strive to make things right and meet the specific needs of their clients. They have become a critical part of our business and we are relieved how much they have impacted our business in a positive way."

Joel N

Health Care

"We have only worked with this company for the past 20+ years. However, I can say that we have no intention of changing either."

Cindy L

Consulting Firm

"Blue Tree provides: "Personal service - Expertise - Communication. "It's been so long since I've worked with anyone else! Blue Tree Technology has a good service request intake system. Their experience level and problem-solving abilities are such that I have never had to walk away without the...

Deborah L

Accounting Business

"Everything is working fantastically! We can access the NAS, print, scan to email from our printer, we are getting faxes, our phones work, and the wifi is working from each point! Blue Tree has been a breath of fresh air and I am very glad I found you! Your services will take a huge chunk of...

Brea C

Education